The pandemic forced SMEs to search for new ways to run businesses

Facebook rolls out app business app for SMBs. Source:pixabay.com

Facebook has announced the rollout of the Facebook Business Suite app. That would allow SMBs to interact with customers, manage and receive messages, notifications, and alerts in one place.

The report highlights that Facebook’s free tools and personalized ads are lifeline e-commerce alternatives for businesses looking to use the D2C approach.

Besides, the tool lets businesses post on Facebook and Instagram at the same time. They can also easily see what’s working and learn what’s resonating with customers with Facebook and Instagram insights.

We’ve reported that Facebook?has introduced?the Watch Together option allowing users to co-watch videos over Messenger video calls or Messenger Rooms.

SEE ALSO:

• How to make and accept payments on Facebook Messenger
• How to create a chatbot for Facebook
• Facebook Shops: a review of the new e-commerce feature